Changes you will notice at Ranchview Family Dentistry. Life is different in so many ways. We are planing to open our office on May 16, 2020. As we know that it will not be “business as usual”. As we return to open Ranchview Family Dentistry, there will be some important changes for both the safety of our patients and the safety of our team members. If you have an upcoming appointment with us, please read this carefully so you know what to expect.
Screenings over the phone or via text.
When we call or text to confirm your scheduled visit with us, we will ask you a series of pre-screening questions. The purpose of these questions is to determine whether there is any risk of COVID-19 infection and/or transmission in our office. These include questions regarding travel and your current state of health. It is also important for you to let us know of any changes in your medical history.
Currently our state is in phase I of reopening. All vulnerable individuals should continue to shelter in place, if you do have dental emergency, please let us know, we will make arrangement to get you schedule.
Sign on Front Door.
We have sign on Front Door. It states if you have fever, cough or shortness of breath, please do not enter the building. Please call us and our doctor will make decision on when you can be treated.
Lobby is design to maintain social distance.
You will notice that the lobby appears different. We have rearranged the lobby to maintain the social distance, removed all the magazine, educational material and closed the children play area to prevent the spread of COVID-19. Once you enter the lobby please wash your hands or use hand sanitizer to clean your hands. We have sanitized pen for you to use, if you need. Once you come in the lobby, you will be screened again with series of questionnaire and your temperature will be checked.
No Companions for Dental Visits
We know that many people bring a spouse or children with them for dental visits. In order to maintain proper social distance, we cannot have anybody waiting in lobby area. We will only allow translator or guardians of underage patients.
More Questions about treatment during this unprecedented time?
Every Ranchview Family Dentistry team member is educated and equipped to answer any question you have about our new methods of operations. Please call 972-869-9090 or email at info@ranchviewdentist.com or to schedule your next appointment.